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Cookie Policy

1. Introduction

This Cookie Policy (“Policy”) explains how Steamline Industries Limited (referred to as “Steamline”, “the Company”, “we”, “us” or “our”) uses cookies and similar tracking technologies when you visit or interact with www.steamlineind.com and any related sub-domains, forms or digital tools (together, the “Website”). By continuing to browse or use the Website, you agree to our use of cookies and similar technologies as described in this Policy. If you do not agree, you may disable cookies through your browser settings as explained in Section 6 below.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website owner.

Cookies may be “session cookies”, which are deleted once you close your browser, or “persistent cookies”, which remain on your device for a set period or until you delete them. Cookies set by the website you are visiting are known as “first-party cookies”, while cookies set by a domain other than the one you are visiting are known as “third-party cookies”.

3. Other Similar Technologies

In addition to cookies, our Website may use related technologies such as web beacons, pixel tags, tracking scripts and local storage. These are typically used alongside cookies to collect statistical and usage information, for example to understand how visitors interact with our product pages, downloads and forms. If you disable cookies, some of these technologies may still operate in a limited capacity.

4. Why Do We Use Cookies?

We use cookies and similar technologies for the following purposes:

  • Enabling the Website to function properly, including displaying pages correctly, supporting navigation between our Products, Downloads, Quality, Blogs and Contact Us pages, and enabling secure submission of enquiry, “Get a Quote” and catalog-download forms.

  • Remembering information you have already provided (such as your name, company, email address or phone number) so that you are not asked to re-enter it during the same session, for example while requesting a quotation or downloading our product catalog.

  • Analysing how visitors use our Website, including which pages, products (pipes, tubes, U-tubes, heat exchanger tubing, hydraulic & instrumentation tubing, duplex and super duplex products) and blog articles are viewed most often, so that we can improve our content and site performance.

  • Supporting the operation of embedded tools on our Website, including our chat/WhatsApp assistant, video content, social media links (LinkedIn, Instagram, YouTube) and any third-party plug-ins used for forms or file uploads.

  • Where you have given your consent, understanding your interests so that we can send you relevant product updates, exhibition/event invitations (such as Tube Düsseldorf, India Energy Week or Stainless Steel World) and marketing communications.

5. What Types of Cookies Do We Use?

We use both first-party cookies (set by the Steamline domain) and, where applicable, third-party cookies (set by service providers who help us operate forms, analytics, chat tools or video content on the Website). The categories of cookies used on our Website include:

  • Strictly Necessary Cookies required for core Website functions, such as page navigation, secure form submission (e.g. quote requests, drawing/datasheet uploads and catalog-download requests) and basic security. These cannot be switched off.

  • Functional Cookies, remember choices you make (such as language or region) and information you have already submitted, so that you do not need to re-enter it, and support features such as our chat/WhatsApp assistant.

  • Analytics/Performance Cookies help us understand how visitors use the Website (e.g. which products or resources are most viewed) so that we can improve site content, layout and performance. Data collected is aggregated and used on an anonymous basis.

  • Marketing/Advertising Cookies where enabled, used to measure the effectiveness of our marketing activities and, with your consent, to show you more relevant content about Steamline’s products, certifications and events across digital platforms.

6. How Do I Control Cookie Preferences?

Most browsers automatically accept cookies. You can choose to accept, reject or delete cookies (in whole or in part) at any time by changing the settings of the web browser you use to access our Website. Instructions for managing cookies are usually found in the “Settings”, “Privacy” or “Security” section of your browser.

Please note that if you choose to block or delete cookies, some parts of the Website including form submissions for quote requests, catalog downloads, or the chat/WhatsApp assistant may not function as intended.

7. Update and Review

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We encourage you to review this page periodically for the latest information about our use of cookies. The “Last Updated” date at the top of this document indicates when this Policy was last revised.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Steamline Assistant
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